DEM’s Summer Round-Up

What a summer it’s been in San Francisco, we’ve received more sun than we bargained for! As we look forward to fall we hope you’re ready for the new school year and more lovely warm weather. Check out our seasonal recap and have a great fall!

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Dispatchers’ of the Month:

The San Francisco Department of Emergency Management’s 9-1-1 Dispatchers manage more than 1.2 million emergency and non-emergency calls annually and are often the “first” first–responders whom San Franciscans reach when facing an emergency or are in crisis. Every month a DEM Public Safety Dispatcher is recognized for outstanding service while assisting those in crisis.

June 2015:

The San Francisco Department of Emergency Management has selected Public Safety Dispatcher Dana Granby for the month of June 2015. Dana is being recognized for her quick thinking and delicacy in handling a cliff rescue call.

Dana received a call from a woman whose dog had jumped off of a cliff. She was calling to request help due to the fact that she was now stranded on a cliffside after an unsuccessful attempt to rescue her dog. Both Dana and the caller worked very well together obtaining and providing unusual location information.  Dana’s reassuring updates to the caller were instrumental in maintaining the confidence and professional nature in which she handled this at least 20–minute call.  The caller did not wonder for any moment during the call what actions were taking place to expedite a safe rescue because Dana’s timely updates covered any questions she may have had.  The compassion Dana showed to a dog the caller obviously greatly cared for was much appreciated.

Dana’s ability to remain calm and reassuring was a huge part of the success of this cliff rescue.  Dana, you are an asset to the Department of Emergency Management.

July 2015:

San Francisco Department of Emergency Management has selected Public Safety Dispatcher Janelle Meyer for the month of July 2015. Janelle has been selected for her exemplary performance during a heightened call regarding a newborn who wasn’t breathing.

Janelle received a frantic call from a woman reporting that a newborn was not breathing in her home. Janelle immediately obtained all pertinent response details and attempted to give CPR instructions. Although the phone was passed around many times, increasing the panic and emotion felt from the callers, Janelle did not give up on her attempt to relay CPR instructions to whoever would listen. Her ability to remain calm, poised, and professional during such a highly charged call is nothing short than exemplary.

Janelle received many encouraging emails, hugs, and words speaking to what a great job she did from her colleagues and peers. Janelle, we thank you for being such a strong team member here at the San Francisco Department of Emergency Management.

August 2015:

The San Francisco Department of Emergency Management has selected Public Safety Dispatcher Dawn Mahoney for the month of August 2015. Dawn has been selected for her spectacular performance during a call received from a boy reporting a person who had fallen and was unconscious.

Dawn received a call from a young boy reporting a person had fallen and was not awake. The child was unsure of the address and there happened to be a slight language barrier. Her ability to utilize a variety of call taking techniques to obtain and verify the correct information was instrumental in this call’s success. Dawn was able to convey CPR instructions that the caller was able to understand and follow. Dawn’s calm and reassuring demeanor were just what the young caller needed to hear.

It is often that our dispatchers receive difficult calls, always having to think fast and improvise on their feet. Dawn, we are grateful for your versatility and fast response.

Giant’s Public Safety Fair:

Stationed in McCovey Cove on a beautiful day, we were happy to participate again in this year’s “Giant’s Public Safety Fair.” We were joined by several other public safety organizations such as the FBI and the Sheriff’s Dept. to share our message and teach Giant’s fans all about safety and preparedness.

Giant's Preparedness Fair Photo

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Outside Lands Music Festival:

This was SF72’s first year participating in Outside Lands Music Festival’s Eco-Lands, Non-Profit Partners Exhibition and we were joined by our partners the San Francisco Fire Department’s Neighborhood Emergency Response Team. We were surrounded by booths of do-gooders who came out to share their message with a swelling daily audience of 65,000 concert-goers per day. Our goal was to reach as many people as possible with our preparedness materials and messages.

One fun way that we decided to engage the crowd was to ask curious individuals and groups what they did if an earthquake hit. After sharing that the only way to respond was to: “Drop, Cover, and Hold On!” we asked them to show us what they learned with a mock dining room table. Our exhibitions led to laughs and lessons learned and we had a great time showing force at this year’s OSL.

   OSL 2015

If you’re prepared to camp, than you’re more prepared for an emergency than you think!

 

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National Night Out:

Another successful event supporting our partners and engaging with the community at this year’s National Night Out! National Night Out is a community-based event that invites neighbors across the nation to participate in safety education. We joined forces with the San Francisco Fire Department’s Neighborhood Emergency Response Team, the San Francisco Fire Department, SF Safe, the San Francisco Police Department, the District Attorney’s Office, and many others to increase awareness on local safety issues.

National Night Out Photo

Psychological First Aid and Responding to Victims

After attending an amazing training hosted in partnership with NERT and SFCARD’s own Susan Schmitz to train trainers on psychological first aid, our community partners were refocused on this vital skill that people from all backgrounds could greatly benefit from. Susan Schmitz answered some of our questions regarding pyschological first aid and her background.

  1. Can you tell us what Psychological First Aid is?

During a disaster, the psychological issues resulting from trauma and distress can be just as alarming as physical injuries. In addition, the effects may not be seen immediately and may become long lasting. The National Child Traumatic Stress Network and the US Department of Veterans Affairs, National Center for PTSD created a nationally recognized Psychological First Aid (PFA) model to offer an immediate intervention and attempt to minimize the long-term mental health impacts. Similar to medical first aid, PFA is a process for addressing immediate mental health needs. This evidenced informed approach teaches tools and techniques that can be applied by anyone to anyone after a disaster. It is intended to be used by all responders (professional and volunteer) and is the leading psychological intervention used by people without a clinical background.

  1. Where did you get the idea for doing psychological first aid training with NERT trainers?

I spent two years teaching SAFETY FUNCTION ACTION to first responders and public health employees throughout the state of Florida. This is a disaster behavioral health model developed by Dr. James Shultz, and, similar to PFA, is clinically informed and intended for everyone. Everywhere we went, the audience was eager to learn what to say to the survivors they would be working with following a disaster. It showed me that there are more disaster behavioral health options available than just PFA, and what it really impressed upon me, was that all first responders need this training. Therefore, it’s something about which I have continued to be passionate.

Luckily, while working at SF CARD, I had the opportunity to talk about this interest with Teri Dowling (SF DPH) and Erica Arteseros (SFFD – NERT). They too had wanted a mental health training for volunteer responders, and had been trying to find a way to get it. Together we decided to make this become a reality. SF DPH graciously funded SF CARD to create a PFA presentation and train the trainer training specifically tailored to NERT’s needs. Simultaneously, Dr. Elizabeth McMahon, private consultant and psychologist, was asked by a NERT volunteer to teach a disaster mental health training. This just emphasized that we were on the right track. Volunteers wanted this type of training! So, together Dr. McMahon and I set out to create a tailored NERT PFA model. Our final team included myself, Dr. McMahon, Erica Arteseros (SFFD NERT), Shea Baldez (SF CARD), and Teri Dowling (SF DPH).

  1. What resources did you use?

We utilized published resources, professional experience, and a NERT focus group to tailor PFA concepts to meet the needs of NERT volunteers. Some of those written references include:

  • National CERT psychological first aid (PFA) module
  • National Psychological First Aid manuals (general, nursing home staff, medical reserve corps)
  • American Red Cross psychological first aid training
  • State and county level disaster mental/behavioral/psychological health trainings

What we found while trying to apply national PFA Core Actions to NERT was that traditional PFA tools often focus on shelter or disaster service workers. This does not accurately apply to the experiences NERT volunteers (or first responders) will have during a disaster. Also, we received focus group feedback asking us to tailor our program even more to the needs of NERT volunteers. For example, include how to provide PFA during triage and focus on what volunteers could realistically do for survivors within their NERT roles. Ultimately, we created a PFA training that complements and adds to current PFA/disaster mental health best practices.

  1. What do students learn in this training?

The goals of the training are to:

  • Teach, model, and allow practice of culturally competent skills that can quickly and effectively be learned and applied.
  • Increase volunteer confidence and effectiveness in handling distressed teammates and community members.
  • Reduce risk of Post Traumatic Stress Disorder symptoms in volunteer responders and community members.

To do this we teach:

  • Self-Care before, during, and after activation
  • Psychological first aid skills
  • Connect and Direct in triage
  • Connect, Assess, and Direct outside of triage
  • How to manage specific reactions/situations
  1. Can you tell us where you got your passion for this topic?

I think my passion for disaster mental health stems a lot from personal experience. My family has survived two tornados and I’ve seen not only physical destruction, but also psychological resilience. Neighbors, family, friends, all come together to offer support. Usually people offer to help in tangible ways (cleaning, cooking, childcare), but what they’re also doing is helping survivors emotionally. Social support is something so powerful when dealing with a traumatic event and it’s something we often forget and overlook. Psychological First Aid, while providing tools and techniques is also, at its very basic level, reminding us how to be kind to others when they most need it. You don’t need to be a clinical psychologist to offer that kind of support, you just need a reminder of how this may look when times are stressful.

  1. What has the demand been like for this training? Are people interested? Do you think youth might be interested?

Demand is skyrocketing. We provided one NERT PFA Train the Trainer Training in SF and the class was full. SFFD is already looking for more funding so we can hold another one soon. The Human Services Agency, SFPD, SF DEM, and multiple nonprofit and faith based organizations are asking for more information on what PFA would look like in their agencies. SF CARD has provided a PFA training for residential care facilities staff (which is different from the NERT PFA model) and has added this to our roster of available trainings. In addition, Dr. McMahon and I provided a brief overview of what we have created at the Northern California CERT conference and found overwhelming interest. CERT teams from around the state are interested in bringing this to their teams and would like to see this model become incorporated with the National CERT training.

By Susan Schmitz

Want to learn more about NERT? Check them out online for free trainings in emergency preparedness.

Remembering the Napa Earthquake

Last August, we wrote a blog about the earthquake that happened in Napa the crumbled the facades of many historic buildings. Today we look back to see how far we’ve come since the 6.0-magnitude earthquake that struck at 3:20 am on Aug. 24, 2014. There will be a commemorative event today in Napa at Veterans park starting at 3:20 pm with speakers, music, and emergency preparedness information. For us in San Francisco, the San Francisco Department of Emergency Management reminds you that gathering your emergency supplies and updating your plans on the anniversary of an event like the Napa Earthquake is a great way to show your support for the people injured and killed during this tragic event.

“Napa Strong 6.0/365” will take place at Veterans Memorial Park in downtown Napa. The event, coordinated by the City of Napa, Napa County and the Napa Valley Unified School District will focus on progress in recovery from the quake and preparation for future emergencies.

Getting Zen about the Mill Valley Earthquake

Yes, yesterday’s earthquake was only a measly 3.3-magnitude that occurred 6.5 miles off the coast of Mill Valley, but thousands of people felt it, and they are still thinking about it.

Does a little appetizer earthquake like this mean the big one is coming?
Well sadly, we don’t know, and you should know that we don’t know. People at public events often approach us mentioning Karen Schulz’s chilling article on earthquakes “The Really Big One” and movies like San Andreas were a combination scientific evidence and a lot creativity make us think that every event is a pre-shock. With all of these sometimes true and mythical ideas floating around, we ask that you stay zen about it. What does zen mean when it comes to thinking about earthquakes?

Look past the illusion created by the scary yet fun Hollywood versions of earthquakes. Know the science and confront it head on. We live in an area prone to earthquakes large and small, they are what shape this beautiful space we live in, and tear it apart. Know that you can take precautions to protect yourself, your family, and your friends. You can do it today, one small step at a time. Start with something like water, then move to food, first aid kits, and flashlights. Accept that you cannot do it all at once and that the items will change and expire. This is part of the process of being prepared. Take a deep breath and let the fear roll away and look forward to how you can help your family and your community.

#LoveWins Preparedness Tips for Pride

Originally posted on SF72:

By: Daniella Cohen

San Francisco is buzzing this morning as we gear up for a historic Pride weekend on the heels of the U.S. Supreme Court’s decision that same-sex marriage is a constitutional right. What a day and weekend indeed to be in this great city!

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This year for the 45th Anniversary of San Francisco Pride the Warrior’s President and COO Rick Welts has been chosen to raise the flag as the Celebrity Grand Marshal. Rick Welts is most recently known for leading the Golden State Warriors to a historic landslide victory in the NBA Finals (their first title since 1975!), but he is also known for being America’s first prominent, openly-gay sports executive. Historic celebrations abound this weekend as San Francisco braces for a gathering of up to half a million people this Sunday for the annual Pride Parade.

1972_poster_asof2009.03.23_234w The first official Pride Parade  poster!

Pride brings many things to mind:…

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DEM’s Spring Round-up

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As we approach summer in San Francisco (pull out winter jackets!), spring was quite a season for DEM. Check our seasonal recap and have a great summer!

April is traditionally a very busy month for DEM as it marks two particularly significant events: the yearly National Public Safety Dispatchers Week and the anniversary of the Great San Francisco Earthquake and Fire.  The following recaps the activities of one of DEM’s most energetic months.

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Dispatcher of the Month (April):

San Francisco Department of Emergency Management’s 9-1-1 Dispatchers manage more than 1.2 million emergency and non-emergency calls annually and are often the “first” first–responders whom San Franciscans reach when facing an emergency or are in crisis.

Every month a DEM Public Safety Dispatcher is recognized for outstanding service while assisting those in crisis. This month DEM Public Safety Dispatcher Shannon Bond is being recognized for the protection he provided to Fire and Medical Personnel during an attack from a patient.

The San Francisco Department of Emergency Management has selected Public Safety Dispatcher Shannon Bond as Communications Dispatcher of the Month for April 2015 for his swift thinking and astute sense of awareness while working and surveilling the Fire Channel.

Earlier this month while Shannon was manning the Fire Channel F1, dispatch received a call regarding a seizing patient. Units had been dispatched and although they had reached the scene Shannon heard a commotion over the air waves. He followed-up by immediately calling for a status check from the dispatched units. After no response, Shannon grew increasingly concerned and quickly requested a priority request for the Police to check the well-being of the Fire and Medical Personnel that had been dispatched. When Police arrived at the scene they saw a combative patient armed with a knife attacking the Fire and Medical Personnel. Without Shannon’s ability to rapidly respond and request additional support on the ground, a volatile situation could have become a very dangerous one. We thank Shannon for his diligent work and fast response.

Dispatcher Week:

Have you ever wondered who is on the other end of the line when you call 9-1-1? In the advent of an emergency you call 9-1-1 hoping to ultimately reach fire fighters or police officers, but who coordinates with those entities? Who guides them? Who advises them on the situation, and who helps to keep our officers and fire fighters safe in potentially chaotic instances? Dispatchers are the unsung heroes of our emergency response infrastructure. April 12th-18th was National Public Safety Dispatcher Week and the San Francisco Department of Emergency Management celebrated all of our fantastic and talented team of dispatchers.

We celebrated our dispatchers all week long with a special event each day. Some of the highlights included: the Dispatcher of the Year Board of Supervisor’s Proclamation at City Hall, the presentation of the Toni Hardley Award, and our Open House/Dispatcher Alumni Day.

Dispatcher of the Year 2015:

April 13th, 2015 the San Francisco Board of Supervisors honored 9-1-1 dispatcher Kayleigh Hillcoat with the Dispatcher of the Year award for her professionalism and precision in directing three high-stress and complex incidents. As the dispatcher on the Control/Command radio channel, Kayleigh assisted the San Francisco Police Department during an incident that involved a potential officer down, throughout spontaneous celebrations the evening that the San Francisco Giant’s won the World Series, and during public demonstrations in Union Square related to the Ferguson, Missouri protests.

“Kayleigh is being recognized for not only one coordinated response to an emergency, but three. She has exhibited strength, grace, and compassion during incredibly complex incidents,” said Anne Kronenberg, Executive Director, San Francisco Department of Emergency Management.

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Toni Hardley Award Presentation:

Every year we present the Toni Hardley Award for Excellence in Supervision. Toni Hardley was a beloved supervisor of the Department of Emergency Management who is remembered for her calm, cool, and collected nature. As one supervisor remembers her “She was the supervisor everyone aspired to be.” We remember her by the presentation of this award. This year Teodros Deressegne was awarded for his upstanding contributions to his team both as a dispatcher and a supervisor. Teodros Deressegne was particularly recognized for the time he spent talking a young boy out of his home during the Mission St. fire this year. The boy was the last person still left in the building and Teodros helped him to find his way out of the fire.

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Open House/Dispatcher Alumni Day:

On Friday April 17th, the Department of Emergency Management opened our doors for an open house and dispatcher alumni day. We were greeted by some familiar faces as friends new and old arrived to greet our staff.

Even Fire Chief Joanne Hayes-White was able to drop by to give our well-deserved dispatchers some recognition!

1906 Commemoration Celebrations:

This year was the 109th commemoration of the San Francisco Great 1906 Earthquake and Fire. Every year citizens, public servants, and elected officials gather to remember the disaster that brought down a large part of our beautiful city. Many dress in period costumes and are ready to continue a long tradition of remembrance and story-telling shared to honor the victims and the survivors of the great quake and fire. This disaster is commemorated with laughs, smiles, and good old fashioned San Francisco pride as we not only remember the devastation but the remarkable recovery of our city and our citizens.

The Department of Emergency Management began celebrations at the Silver Twin Fire Hydrants, located at Hayes and Buchanan, and Ellis and Van Ness. It is now known that these fire hydrants were equal to the actions of the Gold Hydrant located in the Mission. These two hydrants are traditionally painted silver in long overdue ceremonies to honor the contributions of the “Silver Twins” in stopping the now famous “Ham & Egg” fire in the Western Addition.

Silver Twins (4)

Silver Twins (3)

Following the re-painting of the Silver Twins the crow roared towards John’s Grill who has been serving up the “Big One” Luncheon for 15 years. Some of those who gathered at John’s Grill have been attending this celebration for as long as the Grill has been serving for this event. Period attire, firefighting garb, and vehicles from the era lined the street. We were also serenaded by the thumping and boisterous sounds of Archbishop Riordan’s High School marching band.

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John's Grill 16073__5206AHR ©Michael Mustacchi

The main event took place on April 18th at Lotta’s Fountain. The crowd gathered at 5:12 a.m. to once again remember and honor those who fought the fires, those we loved and lost, as well as those remarkable souls that rebuilt San Francisco. After the original alarm bell was sound, the crowd followed with a moment of silence and in chorus sung “San Francisco.”z_pH_b14os-MVza_atX_0e3GDSsnrQDMXwJcOFE2Pbo,goTc79IFRYK0514B-ncMkO4kSnzDPqKeIdJrNHlNFB8

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Tradition was everywhere as period roadsters rumbled towards the Mission to re-paint the forever famous Golden Fire Hydrant which is known for bringing down the flames in the Mission District. Fire Chief Hayes-White kicked off the ceremony, survivor’s family members followed suit by sharing who they were there to honor that day followed by splashing some shiny new gold paint on that indispensable “Little Giant.”

Golden Hydrant  Golden Hydrant Cars

Last but not least, the commemorations were wrapped up at the annual Lefty O’Doul’s Bloody Mary Survivor Breakfast. Although we must never forget the devastation we faced, we must always remember how we came together as a community. Commemorating the Great 1906 Earthquake and Fire is just as much about remembrance and honor, as it is about reminding ourselves of the strong community we always have to fall back on, and this year we did just that!

San Andreas Movie Premier:

On Friday May 29th, the San Francisco Department of Emergency Management and the San Francisco Film Commission joined forces to host a special viewing of San Andreas at the Presidio Theater. San Francisco digitally crumbled underneath a 9.6 magnitude earthquake and an impressively large tsunami proceeded to take down the Golden Gate Bridge! Dwanye Johnson delivered his action movie flare and although parts of the film were tense, we managed to share many laughs (and few “yahoos” during scenes with drop, cover, and hold on). After the film, we held a panel with emergency and earthquake science professionals who helped us to debunk earthquake and tsunami myths.

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Check-out our previous blog on the event!

EMS Awards:

May 17th-May 23rd was National Emergency Medical Services Week. San Francisco’s emergency medical service (EMS) professionals rush every day to the scenes of emergencies to assist in what might be someone’s darkest hour.  On Wednesday May 20 we honored their achievements by hosting an Open House and Awards ceremony at San Francisco City College.

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Our City’s EMS honorees represent paramedics, emergency medical technicians, dispatchers, educators, and emergency room providers.  Collectively they are shining examples of San Francisco’s emergency medical services community.

For further information on the awardees, please visit “The Awards Go To…”

San Andreas Recap-What a Night at the Movies!

Written by SFDEM Intern, Daniella Cohen

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Last Friday May 29th, the San Francisco Department of Emergency Management and the San Francisco Film Commission joined forces to host a special viewing of San Andreas at the Presidio Theater. San Francisco digitally crumbled underneath a 9.6 magnitude earthquake and an impressively large tsunami proceeded to take down the Golden Gate Bridge! Dwanye Johnson delivered his action movie flare and although parts of the film were tense, we managed to share many laughs (and few “yahoos” during scenes with drop, cover, and hold on).

The Earthquake Country Alliance agreed on some things the film did a great job of portraying:

~ The importance of the “Drop, Cover, and Hold On” message for self-protection.

~The need for a backup and family reunification plan, always have a contact outside of the area all family members can report to!

~The movie demonstrates how critical previous training in first aid can be when trying to help others around you, as well as checking for injuries in times of distress.

~ Knowing that a physical sign of an impending tsunami can be seen in water that is receding.

~Cell phones are shown to not work after the earthquake in the film, with non-powered landlines remaining operational (however this may not last long either). Texting may work even better, and takes less bandwidth on networks, so Text First, Talk Second!

~The depiction of official Tsunami warning radio broadcasts and the use of sirens in San Francisco demonstrates how scientific information (delivered at the right time and in the right way) can save lives.

 

 

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Community members, emergency management professionals and earthquake scientists gathered for a fun film and were able to share some lessons about preparedness along the way!

 

San Francisco Fire Department reps and DEM's Kristin Hogan with our special guest!

San Francisco Fire Department reps and DEM’s Kristin Hogan with our special guest!

 

Guests with

Lee Housekeeper, Fire Chief Hayes-White, Dave Ebarle, and SFFD Firefighter hanging with the man of the hour!

Lauren Machado and Susannah Robbins of FilmSF

Panelists Lauren Machado and Susannah Robbins of FilmSF

 


Fellow N.E.R.T. members enjoying the scene!

Fellow N.E.R.T. members enjoying the scene!

With that said you can rest assured that there are many organizations, agencies, and individuals that are working around the clock to prepare you for a natural disaster and to assist in responding and recovering.

Kate Long of CalOES and Ross Stein of USGS

Panelists Kate Long of CalOES and Ross Stein of USGS

We will never see the Golden Gate Bridge get crushed by a tsunami or the damage from a subduction zone earthquake, nonetheless we should brush off our emergency preparedness kits and talk shop with our families about a plan.

Panelist Amy Sinclair of the SFPUC discussing the importance of having stored water for emergencies.

Panelist Amy Sinclair of the SFPUC discussing the importance of having stored water for emergencies.

 Visit SF72.org for preparedness and emergency kit tips! Over and out from the San Francisco Department of Emergency Management-back to work on keeping our communities safe!

Dwanye “The Rock” Johnson takes on San Francisco!

Earthquakes, tsunamis, and aftershocks oh my! The “Big One” finally befalls San Francisco in Dwanye “The Rock” Johnson’s new movie, San Andreas. Without giving away any spoilers, the trailer makes certain to convey the mayhem and destruction following the 9.6 magnitude earthquake depicted in the film. San Francisco sure does get rocked! Seeing and hearing about this film led many who were witness to the Loma Prieta earthquake in 1989 shudder, after all, could we really be facing a 9.6 magnitude quake in the future? A tsunami that brings down the Golden Gate Bridge? (FYI, The San Andreas fault is not long and deep enough to have a magnitude 9 or larger earthquake and cannot cannot create a big tsunami as depicted in the movie.)

This Friday, May 29th 2015 at 6:10 p.m. the San Francisco Department of Emergency Management in partnership with Film SF will be hosting a special screening of San Andreas at the Presidio Theater. We invite the general public to come and watch with us alongside earthquake science and emergency management professionals who post-film will host a Q & A which will help separate fact from fiction.

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On Tuesday evening after seeing the film, Dr. Lucy Jones, a Seismologist with the U.S. Geological Survey expressed, “Documentaries educate while movies entertain.” San Andreas will be no exception! This will be a fun and lighthearted event which will bring in community members, specialists, and elected officials to watch our beloved City featured in a major motion film, in addition to highlighting emergency management and disaster relief work.

Our hope is to dispel some of the more frightening aspects of the film from concerned San Franciscans, as well as to take this opportunity to focus on preparedness and community connection. Because disasters look more like cities coming together than falling apart, in times of distress and disaster it will be essential to lean on and help those around you.

So, please join us this Friday for a fun-filled movie going experience (who doesn’t love a good disaster flick, right?!) and enjoy a setting that combines entertainment and reality to educate us about the earth science of our fault lines; and empower us to know what to before, during, and after an emergency.

P.S. We will also have a special guest in attendance ready to sweep you off your feet!

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The Awards Go To…

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San Francisco’s emergency medical service (EMS) professionals rush every day to the scenes of emergencies to assist in what might be someone’s darkest hour.  Wednesday May 20 is our opportunity to honor their achievements, which often go unnoticed.

Our City’s EMS honorees represent paramedics, emergency medical technicians, dispatchers, educators, and emergency room providers.  Collectively they are shining examples of San Francisco’s emergency medical services community.

EMS Community Service Award
University San Francisco Emergency Medical Response Service

The EMS Community Service Award is presented to community members not employed by EMS system providers who have demonstrated leadership, compassion, and proficiency in providing emergency care for patients.  The University of San Francisco’s Emergency Medical Response Service is this year’s honoree.  USF developed their first on-campus EMS response service run by students and developed a community outreach plan to provide CPR, first aid, and disaster response training.

EMS Hospital Provider Award
UCSF Medical Center and UCSF Benioff Children’s Hospital Operation Move Team

The EMS Hospital Provider Award is presented to hospital-based providers for their exemplary care of EMS patients and their efforts on behalf of EMS field providers in building the teamwork that patients need to recover from their crises.  The UCSF Medical Center and UCSF Benioff Children’s Hospital Operations Move Team planned and executed a safe move for more than 130 patients from UCSF’s Parnassus and Mount Zion campuses to the new Benioff Children’s Hospital campus with minimal impact on EMS services.  As result of their advanced planning, disaster preparedness was enhanced at all sites.

EMS Dispatcher Award
Chancellor Mateo, EMD

The EMS Dispatcher Award is presented for service to patients calling in time of need for medical emergencies above and beyond the normal duties of EMS dispatch.  Chancellor Mateo was selected by his peers for 12 years of outstanding performance as a dispatcher and dispatch trainer.

EMS Field Provider Award
Anthony Dumont, EMT-P

The EMS Field Provider Award is presented to an active Emergency Medical Technician or Paramedic who provides excellent care to patients in need in a compassionate, professional and exemplary manner.  Anthony Dumont, EMT-P receives this honor for outstanding performance as a public safety provider in law enforcement, firefighting, and emergency medical care.  Anthony is a leader in the development of medical support to tactical situations.

Raymond Lim Excellence to EMS Award
Megan Corry, San Francisco City College

Raymond Lim Excellence in EMS is presented to an individual to honor a career spent in caring for EMS patients in an exemplary and extraordinary way.  True to the spirit of Raymond Lim, a pioneer in establishing quality care in California EMS, Megan Corry has dedicated her 20-year career to emergency medical services in the field and in the classroom.  Megan trains future EMS professional as the Program Director of City College of San Francisco’s nationally accredited paramedic training program.

Congratulations to all of our honorees!  Thank you for your service to San Francisco.

Inspired?  Attend San Francisco’s Emergency Medical Services Open House at City College of San Francisco on May 20, from noon to 4:00 p.m.   San Francisco’s EMS providers and professionals will be on hand to answer your questions.  For more information about the San Francisco Emergency Medical Services Open House, Job Fair, andAwards visit: http://www.sfdem.org/emsawards

One Day in San Francisco: On Call with the City’s EMS Professionals

Intro by Daniella Cohen

The San Francisco Emergency Medical Services Awards is sure to be one of the highlights of EMS Open House on Wednesday May 20th.  The awards honor the exceptional work of San Francisco’s emergency medical services community.  In future posts, we’ll highlight the work of each our awardees.

Speaking on shining light on some of our EMS All Stars…please meet Kaitlin Parks. Kaitlin is a recent alumni of San Francisco’s EMS community. By night Kaitlin was an Emergency Medical Technician (EMT) with the San Francisco Fire Department, and by day she was a professional dancer. In a video that was produced in partnership with One Day in San Francisco and One Day Earth we follow Kaitlin and her colleagues through the night as they pull back the curtain on what it means to be an emergency medical professional in the City. We glean a greater understanding of the sacrifice and commitment they make to protect others and the discipline they exhibit in responding professionally and quickly to help people in their darkest hours.

Kaitlin’s experience as an EMT in San Francisco inspired her to pursue a career in medicine.  Immediately following the EMS Awards Ceremony, Kaitlin will make the cross country drive to begin her studies at Oklahoma State University’s College of Osteopathic Medicine. According to U.S. News & World Report, the college is among the best medical osteopathic schools in the country.  Osteopathic medicine emphasizes helping each person achieve a high level of wellness by focusing on health promotion and disease prevention.

Check out her short film “On Call With SFFD Paramedics.” You never know, this might be you one day!

On Call with SFFD Paramedics from Rebekah Fergusson on Vimeo.

Inspired?  Attend San Francisco’s Emergency Medical Services Open House at City College of San Francisco on May 20th, from 12pm-4pm.  San Francisco’s EMS providers and professionals will be on hand to answer your questions.

For more information about the San Francisco Emergency Medical Services Open House, Job Fair, & Awards visit: http://www.sfdem.org/emsawards

This short film was produced in partnership with One Day in SF and One Day on Earth. All footage was shot in the wee hours of Saturday, April 26, 2014. Directed/Shot/Edited by Rebekah Fergusson. Music by William Ryan Fritch. Special thanks to Kaitlin Parks, Matt Bean, and the SFFD for allowing a filmmaker into their world for the night.

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